About the RASCI model

When working with our framework, it is crucial that all stakeholders within your organisation know who is responsible for each building block, and which people should be informed or consulted.

This is why every building block page includes a RASCI model, which stands for:

Responsible, Accountable, Support, Consult and Informed

The RASCI model is a great way to identify roles and responsibilities per building block and makes sure that all people involved know what to do and whom to talk to if they have questions. Below, we talk you through the RASCI roles and provide you with a brief overview of the people within your organisation that should be involved.

Want to know more about what the roles include? View the page about the Cloud Centre of Expertise!

The RASCI model roles

Responsible

Those who do the work to achieve the task. There is typically one role with a participation type of Responsible, although others can be delegated to assist in the work required.

Accountable

The one who is ultimately answerable for the correct and thorough completion of the deliverable or task. The one who ensures the prerequisites of the task are met and who delegates the work to those responsible.

Support

Resources allocated to responsible. Unlike Consulted, who may provide input to the task, support helps complete the task.

Consulted

Those whose opinions are sought. Typically subject-matter experts, with whom there is two-way communication.

Informed

Those who are kept up-to-date on progress, often only on completion of the task or deliverable. There is just one-way communication.

Example of a RASCI model for cloud governance:

CCoE Role RASCI Role
Cloud Consultant Responsible
Cloud Architect Consulted
Cloud Security Specialist
Cloud Developer Informed
Cloud Engineer
Cloud Analyst Consulted
Product Owner CCoE
Management Informed
CCoE Role RASCI Role
Transformation Consultant
Cloud Partners
DevOps Team Responsible
Business Stakeholder Informed
Architecture
Security
Finance
Procurement Accountable

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