knowledge building & sharing?

By /

Overview

“Business goals must drive the solution and not technology restrictions caused by lack of knowledge”

At a high level, knowledge building and sharing represent the processes of capturing, distributing, and effectively utilizing information. This is particularly crucial for empowering organisations to consistently deliver value in the ever-evolving landscape of (cloud) technology. In the present business environment, the need for rapid response to opportunities is paramount. IT can no longer afford prolonged timelines for implementing and deploying new business functionality. To address this imperative, both business and IT entities must promptly and strategically re-skill themselves to leverage the latest technologies and champion automation and agility.?

This requires a continuous search for the most effective ways of knowledge sharing and building. Practices such as Pair Programming, Pair work and Peer Reviews are essential for driving knowledge sharing. DevOps teams should be exposed to knowledge of the latest cloud services on the most prevalent platforms. They should be provided with processes, methods and recurring events to share their experiences and best practices. However, as the use of cloud technology has a major impact on the organisation beyond IT, the CCoE will have to maintain skills to coach and advise other stakeholders such as management, finance, procurement, etc. on cloud as well. A shared vocabulary needs to be established, and a multi-angled understanding of the challenges and change encountering those stakeholders needs to be developed. ?

All in all, an integrated approach towards building up knowledge and sharing it is imperative and requires ongoing attention of which HR, product owners, managers but also everyone else should be made aware. A cloud consultant should start with a thorough assessment of current methods, needs, stakeholders, urgency, available budget and timeframes. A concrete plan on how to address short term needs should follow, after which a more sustainable plan should be drafted, coupled with strategic objectives, ownership, and innovative methods to continuously build and share knowledge.

Activities checklist

Initial:

  • Assessment of current knowledge building and sharing methods?
  • Drafting a concrete plan to address short term needs containing an overview and roadmap of the necessary knowledge and competences?
  • Coordinating with HR, PO’s team leads and management with regards to current processes facilitating training and budgets?
  • Defining KPI’s to measure knowledge building?
  • Host workshops how to start sharing knowledge with practices

Recurring:

  • Sustaining effective knowledge building and sharing policy and processes?
  • Implementing customised knowledge sharing programs and events?
  • Measuring knowledge building

RASCI

cloud consultantconsultingtransformation consultantresponsible
cloud architectsupportingcloud partners
cloud security specialistsupportingDevOps teaminformed
cloud developersupportingbusiness stakeholderinformed
cloud engineersupportingarchitectureconsulting
cloud analystsecurityconsulting
product owner CCoEfinanceconsulting
managementaccountableprocurement
Scroll to Top